Cut Support Costs 60% While Improving Response Time
for E-commerce Brands
Did you know?
The average e-commerce team handles 500+ tickets daily—70% are simple "Where's my order?" questions
At 8 minutes per ticket, you're spending $22K/month on staff checking order statuses instead of solving real problems.
Aiden builds custom AI automation that eliminates this expense entirely. Save $10K/month and redeploy your team to work that actually drives revenue.
Free assessment completed within 24 hours • Typical payback: 2-4 months
2,000+ word industry report • 10 automatable workflows • Cost savings benchmarks • Implementation roadmap
What We Automate for E-commerce Brands
See exactly how automation transforms each workflow—from time-consuming manual tasks to instant, automated processes.
1Tier-1 support questions
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Support team manually responds to hundreds of basic questions daily about order status, returns, shipping | ✓AI handles all tier-1 questions instantly, escalating complex issues to human agents | →Reduce support volume by 70% |
2Order tracking lookups
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Agents spend 5-8 minutes per ticket looking up orders across systems and writing responses | ✓AI instantly retrieves tracking info and sends formatted updates directly to customers | →Response time: 4 hours → 30 seconds |
3Return request processing
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Staff manually review return requests, check policies, and generate RMA numbers taking 10-15 min each | ✓Automated policy verification, RMA generation, and shipping label creation in under 1 minute | →90% faster return processing |
4Shipping API integration
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Support staff manually check carrier websites for tracking and delivery info | ✓Direct integration with all carriers for real-time tracking and automated customer updates | →Eliminate manual tracking lookups |
5Smart escalation to humans
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗All tickets go through multiple touches before reaching the right person | ✓AI routes complex issues directly to specialized agents with full context | →50% reduction in escalation time |
6Product recommendation based on browsing history
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Generic product recommendations shown to all customers | ✓AI-powered personalized recommendations based on browsing and purchase history | →25% increase in average order value |
7Abandoned cart recovery campaigns
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Single generic email sent 24 hours after cart abandonment | ✓Multi-touch recovery sequence with personalized product reminders and offers | →Recover 15-20% of abandoned carts |
8Inventory sync across sales channels
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manual inventory updates across website, Amazon, marketplaces—leading to oversells | ✓Real-time inventory synchronization across all sales channels | →Eliminate oversells and stockouts |
9Customer review collection and responses
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manual follow-up for reviews, sporadic responses to negative feedback | ✓Automated review requests post-delivery, AI-drafted responses for reviews | →3x more reviews + faster response |
10Fraud detection and order verification
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manual review of suspicious orders, leading to delays or fraud losses | ✓AI fraud scoring with automated verification for flagged orders | →Reduce fraud by 80% without delays |
🤝 Here's How We'll Work Together
You work directly with the engineers who build your solution. No account managers, no lost context.
We take on a limited number of clients. You get our full attention, not a spot in a queue.
Assess & Plan
We analyze your operations and show you exactly where you're losing time and money. You get specific numbers—hours saved, costs reduced, and capacity you could reclaim. If the ROI doesn't make sense, we'll be honest and tell you upfront.
Build & Integrate
No off-the-shelf software that requires you to change how you work. We build custom automation that plugs into your existing systems. Your team keeps using the tools they know.
Deploy & Train
We train your people in plain language. They'll see immediately how this makes their lives easier. The solution becomes yours—you're not dependent on us to operate it.
Maintain & Upgrade
Your automation runs independently. If you want ongoing support or new capabilities as your business evolves, we're available on flexible monthly terms. No long-term commitment.
Why Work With Us?
Fast ROI, Not Endless Projects
Projects range from $20K-$50K and typically pay for themselves in 2-4 months. Small pilots start at $5K.
Engineers, Not Consultants
You work directly with the engineers building your solution. No telephone game.
You Own Everything
No lock-in, no dependency. You own the code. Automation runs independently.
Seamless Integration
We build custom solutions that integrate with your existing systems.
100% Money-Back Guarantee
If you don't see positive ROI in 3 months, we refund your entire investment. Zero risk.
đź’µ Investment & Return (The Numbers You Actually Care About)
Typical implementation: $20K-$80K. Typical payback period: 2-4 months. After that, it's pure margin improvement and reclaimed capacity.
Prefer to Test First?
Start with a small pilot for $5K. See the ROI. Then decide if you want to expand. You're buying proof, not promises.
100% Money-Back Guarantee
If you don't see a positive ROI in 3 months, we'll refund your entire investment. No questions asked.
We're confident in the results we deliver. This is a zero-risk investment.
Your exact investment depends on scope and complexity. We'll give you precise numbers after our free assessment—no guessing, no surprises.
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