Save $15K/Month in Engineer Documentation Time
for IT Services / MSPs
Did you know?
Technicians spend 20% of their time writing ticket documentation and client status updates
You're paying engineers $100/hour to write reports—that's $20K/month in pure inefficiency.
Aiden builds custom AI automation that eliminates this expense entirely. Save $15K/month and redeploy your team to work that actually drives revenue.
Free assessment completed within 24 hours • Typical payback: 2-4 months
2,000+ word industry report • 10 automatable workflows • Cost savings benchmarks • Implementation roadmap
What We Automate for IT Services / MSPs
See exactly how automation transforms each workflow—from time-consuming manual tasks to instant, automated processes.
1Automated ticket updates
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Techs spend 10-15 min after each task documenting what was done | ✓AI drafts ticket updates from tech notes, auto-populating time and actions taken | →2 hours saved per tech daily |
2Client status notifications
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Techs manually email clients about ticket progress, often delayed | ✓Automated client updates at each status change (in progress, waiting, resolved) | →90% reduction in "what's the status?" calls |
3Time tracking integration
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Techs log time separately in PSA after working, often inaccurate or forgotten | ✓Automatic time tracking from ticket activity with smart categorization | →Capture 20% more billable time |
4SLA monitoring
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Managers manually check tickets daily for SLA breaches | ✓Real-time SLA tracking with escalation alerts before breach | →Reduce SLA breaches by 80% |
5Knowledge base suggestions
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Techs search KB manually or reinvent solutions to common problems | ✓AI suggests relevant KB articles based on ticket description | →30% faster resolution times |
6Asset inventory tracking
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually track client hardware, software, and licenses in spreadsheets | ✓Automated asset discovery and tracking with license expiration alerts | →Ensure 100% asset visibility |
7Patch management reporting
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually compile patch status reports from multiple RMM tools | ✓Automated patch compliance reporting across all client endpoints | →Save 10+ hours monthly |
8Security alert triage and response
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Techs manually review hundreds of security alerts daily | ✓AI triages alerts by severity with automated response for common threats | →Respond to real threats 5x faster |
9Client QBR preparation
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Account managers spend 4-6 hours preparing quarterly business review decks | ✓Automated QBR generation with performance metrics and recommendations | →Save 20+ hours per quarter |
10Vendor management and licensing tracking
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually track vendor contracts, renewals, and license counts | ✓Automated vendor and license management with renewal alerts | →Eliminate surprise renewals |
🤝 Here's How We'll Work Together
You work directly with the engineers who build your solution. No account managers, no lost context.
We take on a limited number of clients. You get our full attention, not a spot in a queue.
Assess & Plan
We analyze your operations and show you exactly where you're losing time and money. You get specific numbers—hours saved, costs reduced, and capacity you could reclaim. If the ROI doesn't make sense, we'll be honest and tell you upfront.
Build & Integrate
No off-the-shelf software that requires you to change how you work. We build custom automation that plugs into your existing systems. Your team keeps using the tools they know.
Deploy & Train
We train your people in plain language. They'll see immediately how this makes their lives easier. The solution becomes yours—you're not dependent on us to operate it.
Maintain & Upgrade
Your automation runs independently. If you want ongoing support or new capabilities as your business evolves, we're available on flexible monthly terms. No long-term commitment.
Why Work With Us?
Fast ROI, Not Endless Projects
Projects range from $20K-$50K and typically pay for themselves in 2-4 months. Small pilots start at $5K.
Engineers, Not Consultants
You work directly with the engineers building your solution. No telephone game.
You Own Everything
No lock-in, no dependency. You own the code. Automation runs independently.
Seamless Integration
We build custom solutions that integrate with your existing systems.
100% Money-Back Guarantee
If you don't see positive ROI in 3 months, we refund your entire investment. Zero risk.
đź’µ Investment & Return (The Numbers You Actually Care About)
Typical implementation: $20K-$80K. Typical payback period: 2-4 months. After that, it's pure margin improvement and reclaimed capacity.
Prefer to Test First?
Start with a small pilot for $5K. See the ROI. Then decide if you want to expand. You're buying proof, not promises.
100% Money-Back Guarantee
If you don't see a positive ROI in 3 months, we'll refund your entire investment. No questions asked.
We're confident in the results we deliver. This is a zero-risk investment.
Your exact investment depends on scope and complexity. We'll give you precise numbers after our free assessment—no guessing, no surprises.
đź’¬ Compare Your Options