Answer Every Shipment Inquiry in Under 10 Seconds
for Logistics
Did you know?
Customer service teams spend entire days answering shipment status inquiries and processing freight quotes
That's $18K/month paying people to look up tracking numbers—work that should take seconds, not hours.
Aiden builds custom AI automation that eliminates this expense entirely. Save $15K/month and redeploy your team to work that actually drives revenue.
Free assessment completed within 24 hours • Typical payback: 2-4 months
2,000+ word industry report • 10 automatable workflows • Cost savings benchmarks • Implementation roadmap
What We Automate for Logistics
See exactly how automation transforms each workflow—from time-consuming manual tasks to instant, automated processes.
1Shipment status auto-responses
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗CSRs manually look up shipments in TMS and email/call customers—8 min per inquiry | ✓Customers text/email BOL number, instantly receive tracking link and ETA | →Response time: hours → seconds |
2Bill of lading (BOL) data extraction
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Data entry team manually keys BOL info into TMS, taking 10-15 min each | ✓AI extracts all BOL data from PDFs/photos automatically | →90% reduction in data entry time |
3Freight quote generation
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Staff manually calculate rates, check carrier availability, send quotes—30-45 min each | ✓Automated quote generation from all carriers with real-time pricing and capacity | →Quote turnaround: hours → minutes |
4Damage claim documentation
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually compile shipment docs, photos, communications for claim—2-3 hours each | ✓Automated claim packet generation with all relevant documents and timeline | →75% faster claim submission |
5Carrier compliance tracking
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually track carrier insurance, authority, safety ratings in spreadsheets | ✓Automated monitoring of all carrier credentials with alerts before expiration | →Eliminate compliance risks |
6Load tender and acceptance automation
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Dispatchers manually call/email carriers to tender loads and await acceptance | ✓Automated load tendering to preferred carriers with acceptance tracking | →75% faster load coverage |
7Delivery appointment scheduling
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Staff manually call receivers to schedule delivery appointments | ✓Automated appointment scheduling with receiver portals and confirmations | →Save 15+ hours weekly |
8Proof of delivery processing
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually collect, scan, and file PODs from drivers and carriers | ✓Automated POD collection via mobile app with instant customer access | →PODs available in minutes vs. days |
9Detention and accessorial charge tracking
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually track detention time and accessorial charges in spreadsheets | ✓Automated tracking with carrier invoicing and customer billing | →Recover 90% more accessorials |
10Customer shipment analytics and reporting
| Before (Manual) | After (Automated) | Impact |
|---|---|---|
✗Manually compile shipment KPIs for customer business reviews | ✓Real-time customer analytics dashboards with automated QBR reports | →Strengthen customer relationships |
🤝 Here's How We'll Work Together
You work directly with the engineers who build your solution. No account managers, no lost context.
We take on a limited number of clients. You get our full attention, not a spot in a queue.
Assess & Plan
We analyze your operations and show you exactly where you're losing time and money. You get specific numbers—hours saved, costs reduced, and capacity you could reclaim. If the ROI doesn't make sense, we'll be honest and tell you upfront.
Build & Integrate
No off-the-shelf software that requires you to change how you work. We build custom automation that plugs into your existing systems. Your team keeps using the tools they know.
Deploy & Train
We train your people in plain language. They'll see immediately how this makes their lives easier. The solution becomes yours—you're not dependent on us to operate it.
Maintain & Upgrade
Your automation runs independently. If you want ongoing support or new capabilities as your business evolves, we're available on flexible monthly terms. No long-term commitment.
Why Work With Us?
Fast ROI, Not Endless Projects
Projects range from $20K-$50K and typically pay for themselves in 2-4 months. Small pilots start at $5K.
Engineers, Not Consultants
You work directly with the engineers building your solution. No telephone game.
You Own Everything
No lock-in, no dependency. You own the code. Automation runs independently.
Seamless Integration
We build custom solutions that integrate with your existing systems.
100% Money-Back Guarantee
If you don't see positive ROI in 3 months, we refund your entire investment. Zero risk.
đź’µ Investment & Return (The Numbers You Actually Care About)
Typical implementation: $20K-$80K. Typical payback period: 2-4 months. After that, it's pure margin improvement and reclaimed capacity.
Prefer to Test First?
Start with a small pilot for $5K. See the ROI. Then decide if you want to expand. You're buying proof, not promises.
100% Money-Back Guarantee
If you don't see a positive ROI in 3 months, we'll refund your entire investment. No questions asked.
We're confident in the results we deliver. This is a zero-risk investment.
Your exact investment depends on scope and complexity. We'll give you precise numbers after our free assessment—no guessing, no surprises.
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